At Nic J Boost, customer satisfaction is our priority. If you are not fully satisfied with your purchase, we are here to help. Please read our policy carefully to understand your options for returns, exchanges, and refunds.

1. Returns Eligibility

• Items must be returned within 30 days of delivery.
• Products must be unused, in their original packaging, and in the same condition as received.
• Proof of purchase (order confirmation or receipt) is required.

2. Non-Returnable Items

Certain items cannot be returned, including:

• Sale or clearance items
• Gift cards
• Personalized or custom-made products

3. Return Process

To initiate a return:

1. Contact us at support@nicjboost.online with your order number and reason for return.
2. Our team will provide you with return instructions and the return shipping address.
3. Once the product is received and inspected, we will notify you of the approval or rejection of your refund.

4. Refunds

• Approved refunds will be issued to your original method of payment within 7–10 business days.
• Shipping costs are non-refundable unless the return is due to our error (wrong item or defective product).
• If applicable, return shipping costs are the responsibility of the customer.

5. Exchanges

If you would like to exchange an item for a different size, style, or replacement, please contact us. Exchanges are processed once the original item is received.

6. Damaged or Defective Products

If you receive a damaged or defective item, please contact us within 7 days of delivery with photos of the product and packaging. We will arrange for a replacement or full refund at no additional cost.

7. Contact Us

For any questions regarding returns or refunds, please reach out to us:

Address: 18570 Co Rd 416, Cross Plains, TX 76443, USA
Email: support@nicjboost.online
Telephone: +1 830 329 0164