At Nic J Boost, we take pride in offering quality products designed to enhance your home organization and lifestyle. While we carefully inspect each item before shipping, it is important for our customers to understand the warranty terms that apply to purchases made through our store.

1. General Warranty

  • All products sold by Nic J Boost are covered by a limited warranty against manufacturing defects in materials and workmanship.
  • This warranty begins on the date of delivery and lasts for 30 days, unless otherwise stated.

2. What is Covered

Our limited warranty covers:

  • Defects in materials (such as weaving defects, loose stitching, or structural weakness in frames).
  • Manufacturing errors that affect normal and intended use of the product.
  • Items received damaged due to factory faults (not shipping carrier damage).

3. What is Not Covered

This warranty does not cover:

  • Normal wear and tear, including fading, discoloration, or fraying due to regular use.
  • Damage caused by misuse, improper care, accidents, or modifications.
  • Variations in color, shape, or texture due to the natural materials used (e.g., seagrass, water hyacinth, wicker). These are natural characteristics, not defects.
  • Damage caused during shipping (please refer to our Shipping & Delivery and Refund & Return Policy pages for such cases).

4. Warranty Claims

To make a warranty claim, customers must:

  1. Contact us within the warranty period at support@nicjboost.online.
  2. Provide proof of purchase (order confirmation or receipt).
  3. Share clear photos of the defect or issue.

If approved, we will provide a replacement product or store credit. Refunds may be issued in special cases at our discretion.

5. Limitation of Liability

  • The warranty is limited to the original purchaser and cannot be transferred.
  • Our liability is restricted to repairing, replacing, or refunding the defective product as outlined above.
  • Nic J Boost is not responsible for indirect, incidental, or consequential damages resulting from product use.

6. Governing Law

This warranty policy is governed by the laws of the State of Texas, USA. Any disputes will be handled under Texas jurisdiction.

7. Contact Us

For warranty questions or claims, please contact us:

Nic J Boost
18570 Co Rd 416, Cross Plains, TX 76443, USA
📧 Email: support@nicjboost.online
📞 Telephone: +1 830 329 0164